Admin Voucher Management Specialist
Join PT Digital Solutions Indonesia as an Admin Voucher Management Specialist and play a pivotal role in optimizing our digital voucher ecosystem. You will oversee the end-to-end lifecycle of vouchers, ensuring seamless distribution, redemption, and reconciliation. This is your chance to work in a dynamic environment where your skills in voucher management will directly impact our customers' experience in Jakarta.
As an Admin Voucher Management Specialist, you will be responsible for managing and optimizing our digital voucher platform. You will work closely with cross-functional teams to ensure that our vouchers are distributed efficiently, redeemed smoothly, and reconciled accurately. This role offers a unique opportunity to grow within a leading digital solutions provider.
📋 Tanggung Jawab Pekerjaan
- Oversee the end-to-end lifecycle of vouchers, from creation to redemption and reconciliation
- Ensure seamless distribution of vouchers through various channels, including email, SMS, and web portals
- Monitor and optimize voucher redemption rates to enhance customer satisfaction
- Conduct regular reconciliations to ensure the accuracy of voucher transactions
- Collaborate with cross-functional teams to address any issues related to voucher management
- Stay updated with industry trends and best practices in voucher management
- Provide training and support to internal teams on voucher management processes
- Utilize tools like Salesforce and SAP for efficient voucher management
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Information Technology, or a related field
- Minimum of 3 years of experience in voucher management or a similar role
- Proven experience with voucher management systems such as Salesforce and SAP
- Strong understanding of digital payment and voucher ecosystems
- Excellent analytical and problem-solving skills
- Proficiency in English, both written and spoken
- Ability to work well under pressure and meet tight deadlines
- Certification in voucher management or related fields is a plus
🛠️ Keahlian
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