Lead Store Manager

Hokian Citra Coffee · 📍 Cilegon · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 19.000.000 – Rp 29.000.000 per month
Hokian Citra Coffee is looking for a dynamic and experienced Lead Store Manager to join our team in Cilegon. As a Lead Store Manager, you will be responsible for overseeing the daily operations of our stores, ensuring customer satisfaction, and driving sales growth. If you have a passion for coffee and a proven track record in retail management, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the store, including staff scheduling, inventory management, and sales tracking.,Ensure that all store policies and procedures are followed and that the store is clean, safe, and well-maintained.,Train and develop store staff to ensure they have the skills and knowledge needed to provide excellent customer service.,Monitor sales performance and implement strategies to drive growth and profitability.,Work closely with the regional manager to ensure that all stores are meeting company goals and standards.,Handle customer complaints and concerns in a professional and timely manner.,Participate in store audits and quality control processes to ensure consistency and compliance with company standards.,Promote the store and the company through marketing and promotional activities.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in retail management, preferably in the coffee or beverage industry.,Strong leadership and communication skills.,Proven ability to manage a team and motivate staff to achieve sales targets.,Experience with inventory management, sales tracking, and POS systems.,Knowledge of coffee brewing methods and products is a plus.,Ability to work well under pressure and meet tight deadlines.,Fluency in English and Indonesian is required.

🛠️ Keahlian

Retail managementTeam leadershipSales and marketingCustomer serviceInventory managementPOS systemsCoffee brewing methodsLanguage skills (English and Indonesian)
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